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Terms of Use

Last updated: October 13, 2022

Please read these terms and conditions carefully before using Our Service.

 

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

 

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

  • Country refers to India

  • Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Metis Hive, India.

  • Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.

  • Service refers to the Website.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Service.

  • Website (also referred as "Site") refers to Metis Hive, accessible from https://www.metishive.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

 

Links to Other Websites

Our Service may contain links to third-party websites or services not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

 

Intellectual Property

The Site and its original content, features, and functionality are owned by Metis Hive and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You agree that the Services, including but not limited to Content, graphics, user interface, audio clips, video clips, editorial content, and the scripts and software used to implement the Services, contain proprietary information and material that is owned by Metis Hive, its licensors and/or Content providers, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for the use of the Services for personal, non-commercial uses in compliance with this Agreement. No portion of the Content or Services may be transferred or reproduced in any form or by any means except as expressly permitted by this Agreement. You agree not to modify, rent, loan, sell, share, or distribute the Services or Content in any manner, and you shall not exploit the Services in any manner not expressly authorised.

You may link to our homepage, or other pages on the Sites provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation, but you must not establish a link in a way that suggests any form of association, approval, or endorsement on our part.

You must not:

  • Modify copies of any materials from the Sites.

  • Use any illustrations, photographs, video, audio sequences, or graphics separately from the accompanying text.

  • Delete or alter copyright, trademark, or other proprietary rights notices from copies of materials from the Sites.

  • Reverse-engineer or otherwise attempt to steal the software code of the Sites.

  • Any use of the Sites not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

You may share the content, blog, illustration, insights and other information published on the website or social media handles with proper credit being given to Metis Hive and the link to the original content.

If you believe that any Content available through the Services/Products/website infringes a copyright claimed by you, please get in touch with Metis Hive through email at team@metishive.com

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount paid by You through the Service or 1000 INR if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or emails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case, the exclusions and limitations outlined in this section shall be applied to the greatest extent enforceable under applicable law.

 

Governing Law

These terms and conditions shall be governed by and construed in accordance with Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.

Disputes Resolution

If You have any concerns or disputes about the Service, You agree first to try to resolve the dispute informally by contacting the Company.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

 

Waiver

Except as provided herein, the failure to exercise a right or to require the performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or part, please stop using the website and the Service.

 

Contact Us

If you have any questions about these Terms and Conditions, You can contact us by email: team@metishive.com

TermsofUse

Privacy Policy

We value your trust. Metis Hive adheres to ethical standards to honour that trust in gathering, using and safeguarding any information you provide.

This privacy policy governs your use of the website, www.metishive.com ("Website") and the other associated applications, products, websites, social media accounts and services managed by the Company.

Please read this privacy policy ("Policy") carefully before using the Website, our services and our products, along with the Terms of Use ("ToU") provided on the Website. Your use of the Website or services in connection with the Website or products ("Services") or registrations with us through any modes or usage of any products, including through SD cards, tablets, mobiles or other storage/transmitting devices, shall signify your acceptance of this Policy and your agreement to be legally bound by the same.

If you do not agree with the terms of this Policy, do not use the Website, our products or avail any of our Services.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page, and if the changes are significant, we will provide more prominent notice by sending you an email notification.

If you have any questions about this Privacy Policy or our treatment of the information you provide, please write to us by email at team@metishive.com or by mail to House No 3227 Front Portion, 3rd Floor Ranjit Nagar, North West Delhi, Delhi, 110008.

User-Provided Information

The Website/Services/products obtain the information you provide when you subscribe or register for the Services or products. When you register with us, you generally provide (a) your name, age, email address, education and job status, institution name, company name, photograph, resume, city name, work experience, phone number, and your educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Website/Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorised as "Personal Information", "Sensitive Personal Information", and "Associated Information". Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules")) shall collectively be referred to as "Information" in this Policy.

We may use the Information to contact you from time to time to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you.

We will not differentiate who is using the device to access the Website, Services, or products so long as the login/access credentials match yours. To make the best use of the Website/Services/products and enable your Information to be captured accurately on the Website/Services/products, you must be logged in using your credentials.

We will always provide the option to you to not provide the Personal Information or Sensitive Personal Information we seek from you. Further, you shall, at any time while using the Website/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company reserves the right not to allow further usage of the Website or provide any Services/products thereunder to you.

 

"Sensitive Information"

This refers to credit or debit card numbers, personal financial account information, Aadhaar number, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.

"Personal Information"

This refers to any information you voluntarily submit to us that identifies you personally, including contact information, such as your name, email address, institution name, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Personal Information also includes Navigational Information, where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this Website, such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

Automatically Collected Information

In addition, the Website/Services/products may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Website/Services/products.

We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

 

Use of your Personal Information

We use the collected Information to analyse trends, conduct research, administer the Website/Services and products, learn about each user's learning patterns and movements around the Website/Services/products, and gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymised, and non-anonymised data may periodically be transmitted to external service providers to help us improve the Website, products and Services. We will only share your information with third parties described in this Policy.

We may use the individual data and behaviour patterns combined with personal information to provide you with personalised content and better your learning objectives. Third parties provide certain services which we may use to analyse the data and information to personalise, drive insights and help us better your experience or reach out to you with more value-added applications, products, information and services. However, these third-party companies do not have any independent right to share this information. We do not sell, trade or rent your Information to any third party unless you have expressly authorised us, either in writing or electronically, to do so. We may, at times, provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties; however, this information, when disclosed, will be in an aggregate form and does not contain any of your Personally Identifiable Information.

Metis Hive will occasionally send email notices or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen.

We may disclose Information:

  • as required by law, such as to comply with a subpoena or similar legal process;

  • to enforce applicable ToU, including investigation of potential violations thereof;

  • when we believe in good faith that disclosure is necessary to protect our rights, protect our safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;

  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules outlined in this Policy;

  • to protect against imminent harm to the rights, property or safety of the Website/Products, Metis Hive or its users or the public as required or permitted by law;

  • with third-party service providers to personalise the Website/Services/products for a better user experience and to perform behavioural analysis;

Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to be provided by your registration with us.

 

Access to your Personal Information

We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way to access and change your profile from our Website/ Services /products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

 

Links

We may present links in a format that lets us track whether these links have been followed. We use this information to improve our customised content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website.

Alerts

We may alert you by email or phone (through SMS/call) to inform you about new service offerings or other information which we feel might be useful for you.

Public Forums

When you use certain features on our Websites, like the discussion forums or FAQ section, and you post or share your personal information, such as comments, messages, files, and photos, it will be available to all users and will be in the public domain. All such sharing of information is done at your own risk. Please remember that if you disclose personal information in your profile or when posting on our forums, this information may become publicly available.

Security

We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect the Information we process and maintain. For example, we limit access to this Information to authorised employees who only need to know that information to operate, develop or improve our Website/Services/products. Please be aware that although we endeavour to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches.

How Long Do We Retain User Data?

We plan to retain user data for at least seven years afterwards. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some data types if needed to free up storage space.

 

Log information

When you access our Website, our servers automatically record information your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications

When you send an email or other communication, we may retain those communications to process your inquiries, respond to your requests and improve our Services.

Changes to this Statement

As the Company evolves, our privacy policy will also need to evolve to cover new situations.  You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Log Files

When you use our services our view the content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information may be used by Metis Hive for the operation of the Subscription Service, to maintain the quality of the Subscription Service, and to provide general statistics regarding the use of the Website. For these purposes, we link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Information About Children

The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at team@metishive.com so we may delete the information.

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services must comply with this Privacy Policy through our agreements with them.

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

  • improve your browsing experience by personalising the Websites and improve the Subscription Service;

  • send information or relevant content to you that we think may be of interest to you by post, messages, email, or other means and send you marketing communications relating to our business;

  • promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences;

  • provide other companies with statistical information about our users — but this information will not be used to identify any individual user;

  • send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements

  • meet legal requirements.

From time to time, we may contact you on behalf of external business partners about a particular offering that may interest you. In those cases, we do not transfer your Personal Information to a third party.

We use the information collected through our Subscription Service by our customers for the following purposes:

  • to provide the Subscription Service (which may include the detection, prevention and resolution of security and technical issues);

  • to respond to customer support requests; and

  • otherwise to fulfil the obligations under our Terms of Service.

 

Legal basis for processing Personal Information (EEA visitors only)

If you are a visitor/customer located in the European Economic Area ("EEA"), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. Sometimes, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or any third party), we will inform you at the appropriate time what those legitimate interests are.

Use of Navigational Information

We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalised information about Metis Hive.

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email before posting the customer's personally identifiable information.

Social Media Features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address and which page you visit on our sites and set a cookie to enable the feature to function properly. Social Media Features and Widgets are hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by those companies' privacy and other policies.

External Websites

Our Websites provide links to other websites. We do not control and are not responsible for the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Public Forums

We offer publicly accessible message boards, blogs, and community forums. Please remember that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in "Opting Out and Unsubscribing" below.

Payment Privacy Policy

The terms "We"/ "Us"/ "Our/ "Company" individually and collectively refer to Metis Hive and the terms "You" / "Your" / "Yourself" refer to the users. This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions on electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you and Metis Hive (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the Website or by other means) and will govern the relationship between you and Metis Hive for your use of the "Website" (defined below). This document is published and shall be construed under the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, under the Information Technology Act, 2000; which require publishing of the Privacy Policy for the collection, use, storage and transfer of sensitive personal data or information. Please read this Privacy Policy carefully by using the Website, and you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us with your Information or using the facilities provided by the Website, you hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

 

Liability
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorised access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall the Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to the Company, if any, that is related to the cause of action.

 

Disclaimer of Consequential Damages

In no event shall the Company or any parties, organisations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organisation or entities were advised of the possibility of such damages.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the Metis Hive team as mentioned below through email signed with the electronic signature:

Email: team@metishive.com

www.metishive.com

PrivacyPolicy

Services Delivery

All the services shall commence based on mutual agreement between the parties.
 

For Career Modules:

  • Sessions will be conducted on the predetermined date. All the details will be provided over the email ID provided by the candidate. The candidates should avail all the sessions within a span of 60 days.

For Masterclass and other one-day events:

  • Sessions will be conducted on the predetermined date. All the details will be provided over the email ID provided by the candidate.

For Institutional Packages:

  • All the services shall commence based on mutual agreement between the parties.

For Science Career Finder Test:

  • The Test can be taken on the website after successful payment. The link to take the test and the final report will be sent to the candidate on their email ID provided on the website. One report can be generated against a one-time payment.
    Note: Science Career Finder by Metis Hive provides career suggestions that are intended to be general guidance and should not be viewed as definitive or exhaustive. The recommendations provided are based on the information provided by the individual and should be considered as a starting point for exploration and self-reflection. Science Career Finder does not guarantee employment, job satisfaction, or financial success based on the information presented in their documents. It is important to note that each individual's circumstances and goals are unique. Therefore, the responsibility for making informed career decisions lies solely with the individual. Science Career Finder by Metis Hive disclaims any liability arising from using or interpreting the career suggestions provided. By using this service, users acknowledge and agree to the terms of the disclaimer. Metis Hive is committed to providing the best possible career guidance and is always available to assist in the career journey.

Any other requests should be mailed to team@metishive.com and will be addressed within seven working days.

ServiceDelivery

Refund Policy

The following refund policy is binding on all candidates/institutions ("Client") availing services/using products of Metis Hive. If a Client wishes to cancel the services, the following refund amounts and conditions apply:

 

For Career Modules:

  • No refund will be provided under any condition whatsoever.

 

For Masterclass and other one-day events:

  • No refund will be provided. However, if the Client raises a request for cancellation 72 hours before the scheduled event, they may be provided with a "Masterclass credit" through which they can avail access to the upcoming events. These credits will be valid for 90 days.

 

For Institutional packages:

  • Cancellation 2 months before the commencement of the sessions: 100% of the advance amount paid may be availed as session credits to utilise for any sessions of equivalent value within one year from the date of cancellation

  • Cancellation between 2 months to 15 days before the commencement of the sessions: 75% of the advance amount paid may be availed as session credits to utilise for any sessions of equivalent value within one year from the date of cancellation

  • Cancellation within 15 days before commencement of the sessions: 50% of the advance amount paid may be availed as session credits to utilise for any sessions of equivalent value within one year from the date of cancellation

  • Cancellation after the commencement of the sessions: No refund applicable.

For Science Career Finder Test:

  • No refund will be provided. One report can be generated against a one-time payment. The report will be sent to the email ID provided on the website.

 

Session credits, if any, will be processed within 30 working days. The institution may request the change in schedule with at least 15 days prior notice. Any request within 15 days of the scheduled event may levy additional charges (5-30% of the total package amount).

If Metis Hive cancels a package/event, the amount paid will be carried over as learning credits for one year. Upon special request or under certain circumstances, the amount may be refunded. The decision made by the Metis Hive committee in such matters is final, binding and non-negotiable.

Any additional cost incurred in terms of boarding, lodging, travel, and logistics will not be reimbursed under any circumstances and is the Client's sole responsibility.

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